Warranty

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Limited Warranty


Lowell Manufacturing Company warrants catalog products to be free from defects in material and workmanship, under normal use and service, for five (5) years from date of purchase with the following exceptions: Ten (10) years on line-to-neutral surge suppressors that incorporate Lowell’s Triple Clamping Redundancy™ (TCR) technology; one (1) year on electrical/electronic and/or control products/accessories with the exception of surge suppressors with TCR technology which carry a 10 year warranty; one (1) year on repair/replacement products. In-warranty returns must include written return merchandise authorization (RMA) from Lowell. Lowell’s liability under this warranty is limited to repairing or replacing, at its option, products which are proven to be defective. Additionally, this warranty is extended to the original purchaser only. The company shall not be liable for any consequential expenses associated with a defective product such as labor, installation charges, and/or travel time.